On Windows, the Prizm service should ideally be started/stopped from the Windows service management console. As part of the Prizm Content Connect installation, the service should be configured to start automatically. If you need to start, stop, or restart, use the following instructions:
If access to the control panel is not available, services can also be started/stopped from the command line using the following commands:
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net start Prizm net stop Prizm |
The Prizm Windows service will log certain status messages to the Windows Event Log. These messages can be helpful in diagnosing problems while starting and stopping the service. To view the Windows Event Log, use the following instructions: